Shanghai Social Security System
The Client
The social security business is transforming rapidly in China. A comprehensive social security system involving various government departments depends not only on well-structured functions and responsibilities of different government departments but also on a modern computer network.

Shanghai Medical Insurance manages the information of 6.5 million insured Shanghai residents. Its system connects more than 1000 authorized medical organizations in Shanghai. The annual premium handled by the system exceeds 1 billion RMB.

Shanghai Labor & Social Security Department provides information services ranging from labor relationship management, job training to social security to more than 10 million residents of Shanghai.

The Civil Affairs Department is responsible for the management of social administrative affairs, the construction of local community and the management of social security. The system provides over 90 services to the public.

The challenge
The social security system is being reengineered as a result of the reform in China. Accordingly, the existing business model and infrastructure cannot satisfy the highly systematic service requirements for the new social security system. The public demands convenient, fast, and comprehensive services such as " one card service". Accordingly, new business model and latest technology are required for improving efficiency and service across the relating departments that have their own existing infrastructures.

The Solution
Wonders' capabilities in developing large public systems and its LSS solution stand out among its competitors. Accordingly it becomes the prime contractor of system integration and application development of the Shanghai LSS System.

Information System of Shanghai Medical Insurance Bureau
To meet requirements of customers for a real time, secure and high performance system, Wonders provides a complete medical insurance solution that uses a unified OLTP platform supporting flexible interfaces for payment and settlement, and a security system covering network security, application security and management security. The system is capable of handling business transitions at 7x24 and meets the requirement of uninterrupted real-time response during its peak time. It provides a standard interface to various platforms in hospital to ensure smooth connections and fast deployments.

Information System of Shanghai Labor & Social Security Bureau
Wonders provides a solution framework that allows load balance, real-time data collection and sharing for LSS' multi-site units. Its comprehensive security system effectively address the security worries from the LSS department. The application system uses a sophisticated management approach for integrating and streamlining various businesses. The system allows business interaction across departments and agency.

Information System of Shanghai Civil Affairs Bureau
Wonders' Civil Affairs solution was the first of this kind in China. The network platform and its information library have a three-tier architecture. At the center of the network is Civil Affairs Department, the districts and county branches are at its second level, and the town sub-branches the third. There are total of 6 application subsystems in the system: namely marriage management subsystem, web management subsystem, social relief subsystem, compensation subsystem, social welfare management subsystem, and retirement & veteran management subsystem. The structured design effectively addressed the balance of comprehensive functions and efficiency. It uses workflow technology to automate the business processes.

The benefits
The successful development of the system integrated and computerized the social security business. The unified model and architecture for various departments makes it more efficient in their internal and cross department managements. Moreover, 14 million Shanghai residents are now enjoying a better, more convenient and comprehensive service, using the solutions and services provided by Wonders.